{"id":6030,"date":"2024-05-09T14:40:30","date_gmt":"2024-05-09T13:40:30","guid":{"rendered":"https:\/\/amadalamazigh.press.ma\/fr\/?p=6030"},"modified":"2024-05-09T14:41:43","modified_gmt":"2024-05-09T13:41:43","slug":"al-hoceima-lancement-du-premier-service-clientele-en-amazigh-au-maroc","status":"publish","type":"post","link":"https:\/\/amadalamazigh.press.ma\/fr\/al-hoceima-lancement-du-premier-service-clientele-en-amazigh-au-maroc\/","title":{"rendered":"Al Hoceima: Lancement du premier service client\u00e8le en Amazigh au Maroc"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6031 alignleft\" src=\"https:\/\/i0.wp.com\/amadalamazigh.press.ma\/fr\/wp-content\/uploads\/2024\/05\/inve.png?resize=450%2C205&#038;ssl=1\" alt=\"\" width=\"450\" height=\"205\" srcset=\"https:\/\/i0.wp.com\/amadalamazigh.press.ma\/fr\/wp-content\/uploads\/2024\/05\/inve-scaled.png?resize=450%2C205&amp;ssl=1 450w, https:\/\/i0.wp.com\/amadalamazigh.press.ma\/fr\/wp-content\/uploads\/2024\/05\/inve-scaled.png?resize=1024%2C465&amp;ssl=1 1024w, https:\/\/i0.wp.com\/amadalamazigh.press.ma\/fr\/wp-content\/uploads\/2024\/05\/inve-scaled.png?resize=1536%2C698&amp;ssl=1 1536w, https:\/\/i0.wp.com\/amadalamazigh.press.ma\/fr\/wp-content\/uploads\/2024\/05\/inve-scaled.png?resize=2048%2C931&amp;ssl=1 2048w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/>Le lancement du premier service client\u00e8le en Amazigh au Maroc a eu lieu, lundi \u00e0 Al Hoceima, indique un communiqu\u00e9 du Centre r\u00e9gional d\u2019investissement de Tanger-T\u00e9touan-Al Hoceima (CRI-TTA).<\/p>\n<p>Cette id\u00e9e ing\u00e9nieuse, port\u00e9e par la soci\u00e9t\u00e9 MyOpla, confirme la diversit\u00e9 culturelle du Royaume et relate l\u2019\u00e9norme potentiel \u00e9conomique et la pr\u00e9sence de ressources humaines polyglotte et hautement qualifi\u00e9e dans la r\u00e9gion du Nord en g\u00e9n\u00e9ral, et la province d&rsquo;Al Hoceima en particulier, pr\u00e9cise le CRI, qui a pris part \u00e0 la c\u00e9r\u00e9monie de lancement du projet.<\/p>\n<p>Ce centre de relations clients, qui constitue une initiative pionni\u00e8re dans l&rsquo;industrie de l&rsquo;outsourcing au Maroc, offrira un service de haute qualit\u00e9 dans les trois langues: amazigh, arabe et fran\u00e7ais.<\/p>\n<p>Cette c\u00e9r\u00e9monie a \u00e9t\u00e9 marqu\u00e9e \u00e9galement par la signature d\u2019une convention de partenariat entre l\u2019ANAPEC et la soci\u00e9t\u00e9 pour l\u2019accompagnement et l\u2019emploi de 250 personnes dans la province d\u2019Al Hoceima.<\/p>\n<p>MyOpla est une entreprise d\u2019externalisation de services et d\u2019offshoring, qui emploie plus de 1.200 personnes sur ses trois sites de Tanger, de T\u00e9touan et d\u2019Al Hoceima.<\/p>\n<p>Install\u00e9e au niveau de la r\u00e9gion depuis 2013, la soci\u00e9t\u00e9 a b\u00e9n\u00e9fici\u00e9 d\u2019un accompagnement cibl\u00e9 et adapt\u00e9 de bout en bout par le CRI, et l\u2019ensemble des acteurs r\u00e9gionaux.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le lancement du premier service client\u00e8le en Amazigh au Maroc a eu lieu, lundi \u00e0 Al Hoceima, indique un communiqu\u00e9 du Centre r\u00e9gional d\u2019investissement de Tanger-T\u00e9touan-Al Hoceima (CRI-TTA). Cette id\u00e9e ing\u00e9nieuse, port\u00e9e par la soci\u00e9t\u00e9 MyOpla, confirme la diversit\u00e9 culturelle du Royaume et relate l\u2019\u00e9norme potentiel \u00e9conomique et la pr\u00e9sence de ressources humaines polyglotte et &hellip;<\/p>\n","protected":false},"author":2,"featured_media":6031,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[10],"tags":[],"class_list":["post-6030","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maroc"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/amadalamazigh.press.ma\/fr\/wp-content\/uploads\/2024\/05\/inve-scaled.png?fit=2560%2C1164&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p9uxE2-1zg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/posts\/6030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/comments?post=6030"}],"version-history":[{"count":2,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/posts\/6030\/revisions"}],"predecessor-version":[{"id":6033,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/posts\/6030\/revisions\/6033"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/media\/6031"}],"wp:attachment":[{"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/media?parent=6030"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/categories?post=6030"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/amadalamazigh.press.ma\/fr\/wp-json\/wp\/v2\/tags?post=6030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}